About NorthStar Anesthesia
At NorthStar Anesthesia we believe that success is achievable when we meet the needs of those we serve. Within the NorthStar Companies, our customer's needs drive our performance and how we operate every aspect of our business.
Our three customer groups are:
Patients
NorthStar Anesthesia recruits top anesthesiologists and nurse anesthetists, including a wide range of specialists. Our physicians and CRNAs are continually developing new protocols to improve the quality of anesthesia care that is performed at individual hospitals.
NorthStar Anesthesia uses an anesthesia care team approach. Each case is assigned both an anesthesiologist and a nurse anesthetist, a combination shown to improve patient outcomes.
Surgeons and their support teams
NorthStar Anesthesia is sensitive to the needs of surgeons and hospital staff — before, during and after surgery. We establish pre-operative clinics to prepare patients for surgery, as far as a week in advance when possible. This keeps surgeries on schedule and alerts the anesthesia team of any potential patient health risks. Evaluating patients early in the pre-operative period virtually eliminates delays or cancellations on the day of surgery, improving both patient and surgeon satisfaction.
NorthStar Anesthesia also maintains optimal flexibility, whether it means working on a late case or providing additional staff to help with increased caseloads. NorthStar helps to maximize OR efficiency.
To ensure alignment of purpose, we create performance incentives for the medical staff that are directly linked to NorthStar’s commitment to the hospitals.
Hospital Administrations
NorthStar Anesthesia partners with hospitals in several ways. First, NorthStar Anesthesia helps to design performance metrics, which gives the hospital a quantifiable method for evaluating the contract. This is NorthStar Anesthesia's assurance that we will service the contract over its entire term and be responsive to any concerns. Further, it gives us the basis for partnership, as these same metrics will be used to evaluate and reward our teams.
NorthStar Anesthesia also looks to deepen its partnership with hospitals through revenue sharing.
From our patients, to our hospitals and surgeons, to our anesthesiologists, NorthStar Anesthesia's goal is to operate at the highest performance level to deliver superior customer service. Excellent clinical outcomes and strong financial success make anesthesia operations a truly painless experience.
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